Book with confidence

More than ever this year, your holidays are precious and deserve to be prepared with confidence.

Here you will find all the information you need to make your choice and know in advance what will happen in the various situations that may arise before and during your stay.

To book with complete peace of mind, take advantage of the flexible conditions below:

Up to 14 days before the start of your stay, you can change it free of charge whatever the reason for your request. This benefit is valid for all bookings made before 12 july, subject to availability at the time of the change.

Up to the day of arrival, we guarantee a full and immediate refund in the event of a health decision that would prevent your stay from taking place: closure of a campsite, local or national confinement, restricted travel, border closure, imposed quarantine.

Up to the day of arrival, we guarantee a full and immediate refund in case of a positive COVID-19 test result of one of the participants, or in case of a health related decision preventing your stay from taking place ⁽³⁾: closure of the campsite, local or national lockdown, travel restrictions, closed borders, imposed quarantine.

TOHAPI helps you protect your holiday

The right solution for every situation!

	Covid cancellation free of charge (included)	Cancellation insurance (chargeable)
The reserved campsite is no longer accessible due to decisions by the Covid authorities	V	X
There are travel restrictions from your place of residence	V	X
Isolation is imposed on arrival in the area of the reserved campsite.	V	X
The borders between your place of residence and the reserved campsite are closed.	V	X
One of the participants of the booked trip is directly affected by Covid (positive test, quarantine)	V	V
One of the participants of the stay is a proven contact case.	X	V
A family member of one of the participants is directly affected by the Covid (hospitalisation)	X	V
You cannot board your plane after a temperature reading	X	V
You are forced to observe a quarantine during your stay following a positive test	X	V
Your holiday periods change because of your employer	X	V